
Frequently Asked Questions
Important Care Tips
.A 16-ounce candle has an estimated burn time of 110 to 125 hours, while an 8-ounce candle burns approximately 50 to 55 hours.
For the initial burn, allow the candle to melt across the entire surface until it reaches the edges of the container. This helps prevent tunneling and promotes an even burn in future uses.
Before each use, trim the wick to approximately 1/4 inch. Regular trimming ensures a steady flame, reduces soot, and prolongs the candle’s life.
It’s advisable to burn candles for no more than 3-4 hours at a time. Prolonged burning can cause the wick to “mushroom,” leading to an unstable flame and excessive soot.
Never leave a burning candle unattended. Always extinguish candles when leaving a room or before going to bed to prevent potential fire hazards
Always burn candles in a well-ventilated room, away from drafts, vents, or air currents. This helps prevent rapid or uneven burning, sooting, and excessive dripping.
Shipping & Payment
Yes, we offer local pickup in Pawtucket, RI. Please note that pickups are by appointment only and can be arranged during checkout. For local pickups, we also accept cash payments upon collection.
We are grateful for your business and strive to provide a smooth and efficient shopping experience.
We currently ship to addresses within the United States.
Most orders are shipped via USPS Priority Mail, typically delivering within 2-3 business days to most U.S. locations.
We accept all major credit cards through Stripe and cash for curbside pick-up is by apoinment, ensuring a secure and seamless transaction process.
Damages & Issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you received the wrong item, so we can evaluate the issue and make it right.
We’re here to help. If you couldn’t find the information you were looking for, please reach out to us directly. Our team is eager to assist you.